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Accessibility Statement

Accessibility statement

This accessibility statement applies to This website is run by Buckinghamshire Healthcare NHS Trust.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • translate the page to a selected language
  • change colours, contrast levels and fonts
  • simplify and/or customise site options to suit your needs so that the screen displays only the main text
  • zoom in up to 300% without the text spilling off the screen
  • convert selected text into an MP3 audio file
  • listen to most of the website using a screen reader and be able to customise voice speed

AbilityNet has advice on making your device easier to use if you have a disability.

We strive to check and ensure the website text and content is as simple as possible to understand and our patient information pages are appraised and reviewed by our Communications Advisory Panel (CAP).


How accessible is this website?

[Presumably as a new site is should be pretty accessible??]

Some parts of this website may not fully accessible. For example:

  • some older PDF documents might not be fully accessible
  • some areas of the website might not be fully accessible when using a screen reader
  • text displayed as a graphic without an alt tag (provides a text alternative for images to help screen readers)


Feedback and contact information

If you need information on this website in a different format please email or contact our Patient Advice and Liaison Service (PALS) on 01296 316042 or


Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to any requests or enquiries you make about the accessibility of this website, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person

Please contact our Patient Advice and Liaison Service (PALS) for further information and regarding interpreting and translation enquiries.

Call 01296 316042 or email Our PALS team are available between 9am to 4pm, Monday to Friday.


Technical information about this website’s accessibility

Buckinghamshire Healthcare NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is percentage number?? compliant with the Web Content Accessibility Guidelines version 2.1 AA standard – some content might not be fully accessible as described under “How accessible this website is”. We strive to meet the Web Content Accessibility Guidelines and will monitor the site to address any accessibility issues.

When we publish new content we will ensure our use of images meets accessibility standards.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We are working towards ensuring that any new PDFs or Word documents we publish will meet accessibility standards. Please contact us via email to request an alternative version.


Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.


What we’re doing to improve accessibility

We will continue to monitor and maintain the accessibility of this website and will update this statement to reflect any further improvements we make.

Preparation of this accessibility statement

This statement was prepared December 2020 and it will be regularly reviewed during site audit and testing.